The Boil Water Notice on the Macroom Public Water Supply has been lifted with immediate effect.
Uisce Éireann can confirm that, following consultation with the Health Service Executive (HSE), customers can now resume normal use of the public water supply.
The notice was issued on 30 September 2024 to protect the health of approximately 4,194 customers following elevated turbidity and consequent operational issues at Macroom Water Treatment Plant.
Drinking water experts from Uisce Éireann worked to lift the notice as quickly and as safely as possible. Following satisfactory water sampling results, the notice has now been lifted.
Uisce Éireann’s Operations Manager, Niall O’ Riordan, acknowledged the impact of the persistent Boil Water Notices on customers and thanked the community for their support while the notice was in place.
“Uisce Éireann’s primary focus remains the protection of public health and we worked with our stakeholders to lift the notice as quickly as possible. We are grateful to customers, elected representatives, and the media for their assistance in sharing information on the Boil Water Notice.”
Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) is consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.
Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at www.water.ie
